Terms of Use

The provider of Leadership Impulse is xpand Deutschland GmbH, Ernst-Penzoldt-Weg 9, 91080 Spardorf (“we”). The full details can be found in the imprint.

These terms of use apply to your use, as a user (“you”), of the web application at lead.xpand.app and the associated emails. Any deviating terms of yours do not become part of the contract unless we expressly agree to them in text form.

Based on your leadership profile and the topics you have chosen, Leadership Impulse creates a coherent series of short leadership impulses and delivers one impulse to you by email on each of the days you have chosen. You can also read all impulses in the web application.

The impulses are written by an AI language model. How this happens and what data is processed in doing so is described in the privacy policy.

Access is reserved for people whom we have invited, or whose email domain we have approved. There is no entitlement to access.

The contract is formed when you confirm the invitation or sign-in link, agree to these terms of use, and save your profile. We confirm the setup by activating your access.

Sign-in is passwordless, using a one-time link sent to your email address. Please do not share this link with anyone, and make sure that unauthorised persons cannot access your email inbox.

Use of the service is free of charge for you. You will not incur any fees, and there is no obligation to pay. You bear the costs of your own internet access.

If access is provided through your employer or another company, any fee arrangements exist exclusively between us and that company — not with you.

You undertake to:

• not pass your access on to third parties or share it for joint use
• not enter any content that infringes the rights of third parties, in particular no personal data belonging to other people and no confidential information belonging to your employer or third parties
• not use automated means to access or extract data from the service, not overload it, and not circumvent any security measures
• keep the information in your profile up to date so far as can reasonably be expected

In the event of serious or repeated breaches, we may temporarily suspend or terminate your access. Before any permanent termination, we will give you an opportunity to comment, unless doing so is, exceptionally, unreasonable to expect.

The impulses are generated automatically by an AI language model. Please treat them accordingly:

• They are food for thought, not a recommendation reviewed for your individual case.
• They do not replace individual advice — in particular no legal, tax, HR or business consulting, no medical, psychological or therapeutic treatment, and no personal coaching.
• Despite careful design of the process, generated texts may be inaccurate, incomplete or unsuited to your situation. We do not guarantee any particular content quality, benefit or outcome.

Any decisions you make following an impulse are your own responsibility. If you are experiencing a physical or mental health crisis, please seek professionally qualified help.

We grant you a simple, non-transferable right to use the impulses generated for you for your own professional and personal purposes — including beyond the term of the contract.

Passing the impulses, the knowledge base or the software on to third parties, publishing them, or exploiting them commercially is not permitted without our prior consent in text form. Trademarks, logos and the design system of xpand Deutschland GmbH remain reserved to us.

We do not acquire any rights beyond this contract in the information that you enter yourself.

We strive to operate the service as smoothly as possible, but we do not owe any particular level of availability. Maintenance work, disruptions at upstream service providers, and circumstances outside our control may lead to interruptions.

We may further develop the service and change or discontinue individual features, as long as the essential purpose — the delivery of personal leadership impulses — is preserved. We will inform you of material changes by email within a reasonable period.

We may discontinue the service in its entirety with one month's notice. In that case, we will inform you in good time so that you can save your impulses.

The contract runs for an indefinite period. You can terminate it at any time without notice and without giving reasons, by requesting deletion of your access — a message to office@xpand.pro is sufficient.

We may terminate the contract with one month's notice by ordinary termination. The right of both parties to terminate for good cause without notice remains unaffected.

If you withdraw your consent to the AI-supported analysis, we can no longer generate any new impulses. The contract does not end automatically as a result; you can grant consent again at any time.

After termination, we delete your data in accordance with the privacy policy.

We are liable without limitation for intent and gross negligence, for fraudulent concealment of a defect, for injury to life, body or health, under the Produkthaftungsgesetz (German Product Liability Act), and to the extent of any guarantee we have given.

For ordinary negligence, we are only liable for the breach of material contractual obligations — that is, obligations whose fulfilment makes proper performance of the contract possible in the first place and on whose observance you may regularly rely. In this case, our liability is limited to the foreseeable damage typical for this type of contract at the time the contract was concluded.

Otherwise, our liability is excluded. These limitations also apply to our legal representatives and vicarious agents.

Since the service is free of charge for you, our liability is additionally governed by the statutory provisions on gifts, to the extent that they are applicable.

Which personal data we process and for what purposes is described in the privacy policy. It does not form part of the contract, but fulfils our information obligations under Art. 13 GDPR.

We may change these terms of use where this becomes necessary due to a change in the legal position, a change in case law, or further development of the service, and you are not unreasonably disadvantaged as a result.

We will inform you by email of the change and of your right to object at least six weeks before the planned effective date. If you do not object before the effective date, the amended terms are deemed accepted; we will draw your attention separately to this effect in the notification. If you object, either party may end the contract as of the effective date.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, mandatory consumer protection provisions of the state in which you have your habitual residence remain unaffected.

If you are a merchant, a legal person under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is our registered place of business.

We are not willing and not obliged to participate in dispute resolution proceedings before a consumer arbitration board.

These terms of use are provided in several languages. The language version in which you agreed to the terms is decisive for your contractual relationship; the language version you agreed to is documented by us. Should any provision of these terms be invalid, the validity of the remaining provisions remains unaffected.